Robert Half
Job Description
Job Description
We are looking for a detail-oriented and personable Receptionist to join our team in Minneapolis, Minnesota. This contract position is ideal for someone who enjoys interacting with people and providing excellent service in a non-profit environment. The role involves assisting visitors and callers while ensuring smooth communication within the organization.
Responsibilities:
• Answer incoming calls and redirect them to appropriate departments, including housing inquiries and tenant maintenance requests.
• Welcome guests and visitors, providing assistance or directing them to the appropriate meeting areas.
• Assist housing seekers who arrive in person by guiding them to the proper resources or teams.
• Coordinate communication between tenants and property managers for maintenance concerns.
• Maintain a friendly and detail-oriented demeanor while addressing inquiries and resolving concerns.
• Ensure the reception area is organized and presentable at all times.
• Schedule and manage appointments for visitors and staff as needed.
• Provide general administrative support to the team when required.
• Monitor building access and uphold security protocols for visitors and staff.
• Offer clear and accurate information about the organization's services to callers and visitors.• Proven experience in a receptionist or front-desk role, preferably in a non-profit setting.
• Strong communication skills, both verbal and written, with the ability to interact professionally.
• Ability to handle a high volume of phone calls and direct them efficiently.
• Proficient in basic computer applications and comfortable using office equipment.
• Friendly and approachable attitude with excellent customer service skills.
• Organized and detail-oriented, capable of managing multiple tasks simultaneously.
• Familiarity with housing or property management processes is a plus.
• High school diploma or equivalent required; additional training or certification is advantageous.
Responsibilities:
• Answer incoming calls and redirect them to appropriate departments, including housing inquiries and tenant maintenance requests.
• Welcome guests and visitors, providing assistance or directing them to the appropriate meeting areas.
• Assist housing seekers who arrive in person by guiding them to the proper resources or teams.
• Coordinate communication between tenants and property managers for maintenance concerns.
• Maintain a friendly and detail-oriented demeanor while addressing inquiries and resolving concerns.
• Ensure the reception area is organized and presentable at all times.
• Schedule and manage appointments for visitors and staff as needed.
• Provide general administrative support to the team when required.
• Monitor building access and uphold security protocols for visitors and staff.
• Offer clear and accurate information about the organization's services to callers and visitors.• Proven experience in a receptionist or front-desk role, preferably in a non-profit setting.
• Strong communication skills, both verbal and written, with the ability to interact professionally.
• Ability to handle a high volume of phone calls and direct them efficiently.
• Proficient in basic computer applications and comfortable using office equipment.
• Friendly and approachable attitude with excellent customer service skills.
• Organized and detail-oriented, capable of managing multiple tasks simultaneously.
• Familiarity with housing or property management processes is a plus.
• High school diploma or equivalent required; additional training or certification is advantageous.