German Centre is hiring: Receptionist in Boston

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Per-Diem Receptionist - German Centre

Deutsches Altenheim located in West Roxbury, MA, is a skilled nursing residence, assisted living and post-acute care provider that consistently delivers high-quality, compassionate care while focusing on the development of innovative programs and services that enable individuals to live as independently as possible.

We are seeking an individual that takes pride in delivering excellence in serving others, especially our elderly population.

Position Summary

The Receptionist manages the fast-paced, busy lobby and reception area. The Receptionist is responsible for greeting and directing all visitors, including vendors, residents, resident family members, and applicants. The Receptionist must ensure compliance with building security and adhere to the sign-in and security alarm procedures. The Receptionist will be responsible for answering a multi-line switchboard and connecting callers with the appropriate department or resource. The Receptionist will handle administrative tasks and accept company deliveries. This position is a job-share with another part-time Receptionist, so partnering with them and coordinating schedules for coverage is key.

Duties

1. Answers and screens all incoming telephone calls in a courteous and professional manner.
2. Provides basic facility information such as brochures and informational packets. Forwards inquiries regarding admission to the appropriate staff. Conducts informational tours of the facility's first-floor common areas.
3. Greets all visitors in a friendly, courteous, and professional manner. Screens and requires visitors to sign in at the reception desk. Locates residents and announces visitors if requested.
4. Performs clerical duties, such as photocopying, as assigned by the Administrative Assistant or department heads.
5. Supports residents' leisure activities and ensures safety issues are promptly reported.
6. Follows emergency procedures, policies, and protocols of the facility.

Qualifications

1. Strong interpersonal skills with the ability to relate to a variety of people and personalities. Uses good judgment and takes initiative when necessary.
2. Working knowledge of office and clerical skills.

Hours

Per-Diem - 10am-6pm E/O Weekend

Additional Information

German Centre is an equal opportunity employer. Extensive background checks and references are conducted. Candidates must provide recent physical and immunization records.

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