American Roofing & Waterproofing LLC
American Roofing & Waterproofing LLC is hiring: Receptionist in Phoenix
American Roofing & Waterproofing LLC, Phoenix, AZ, United States, 85003
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Base pay range
$18.00/hr - $20.00/hr
Overview
Receptionist (Bilingual Required) — We are seeking a friendly, energetic and organized individual to join our team as an Office Receptionist. As the first point of contact for our company, you will play a vital role in ensuring excellent customer service and smooth operations. Our company is rapidly growing, offering opportunities for advancement within the organization.
Responsibilities
- Greet visitors and clients warmly, ensuring a welcoming experience.
- Answer and screen incoming phone calls, directing them to the appropriate departments.
- Assign and schedule inspection appointments efficiently.
- Continually monitor and respond to e-mails for incoming customer inquiries.
- Accurately enter and update customer information in the database.
- Conduct employee intake processes, including onboarding documentation and communication.
- Provide general administrative support to other departments as needed.
Requirements
- High school diploma or equivalent preferred.
- Previous experience in a receptionist or administrative role preferred.
- Fluency in both English and Spanish (required).
- Excellent verbal and written communication skills in both languages.
- Strong organizational skills and multitasking abilities.
- Proficiency in MS Office Suite and familiarity with CRM systems.
- Ability to prioritize tasks and thrive in a fast-paced environment.
- Attention to detail and accuracy in administrative tasks.
- Friendly and professional demeanor.
Employment type
- Full-time
Job function
- Administrative
Industries
- Construction
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