Receptionist Job at TechDigital Group in Los Angeles

About the Role

The Receptionist position serves as the first point of contact for the company with visitors and customers. The position requires that an individual be skilled in outstanding customer service, communication skills, professional in their demeanor and ability to prioritize tasks in order to be able to direct the flow of visitors, phone calls, emails and appointments. The position provides administrative and clerical support with occasional special projects.

What You Will Do

Receptionist Duties:

1. Answer, screen, and forward any incoming calls, and facilitate inquiries while providing excellent customer service.
2. Maintain and update campus phone directory.
3. Greet visitors/vendors with a warm and welcoming attitude, assist with questions and direct them as needed.
4. Notify executive assistants and employees when food has arrived for conferences, etc.
5. Fill out Fed Ex, UPS and DHL labels for employees shipping packages and next day envelopes to other sites or companies.
6. Receive building issues from employees and notify facilities or security personnel.
7. Perform other clerical receptionist duties such as filing, photocopying, collating, faxing, etc.
8. Maintain office supply inventory and order supplies for new employees requested by HR.
9. Maintain copier paper; check and stock toner cartridges.
10. Maintain seating chart for campus, create and install nameplates where needed and coordinate with hiring managers on seating for new employees. Partner with HR for space allocation issues.
11. Deliver and collect information for HR and payroll; administer rideshare program.
12. Assist with special projects.

Mail Room Duties:

1. Receive and sort daily mail/deliveries/couriers.
2. Open Northridge invoices and send to shared services for distribution and approval.
3. Pick up or accept invoices from Harman Northridge finance personnel.
4. Process invoices and other items using letter folding and letter envelope stuffing machine.
5. Operate letter-stamping machine for mailing letters and large envelopes, and track letter stamping equipment funds.
6. Monitor invoices for leased mailroom equipment and stamping equipment.

What You Need

1. High school diploma or GED.
2. Minimum 1 year direct administrative experience.
3. Familiarity with postal services (i.e., US Government Client, UPS, & Fed-X).
4. Basic knowledge of Microsoft Office (Word, Outlook and Excel).
5. Computer literate and internet savvy.
6. Strong customer service and organizational skills.
7. Ability to maintain confidentiality and professional attitude at all times.
8. Verbal and writing communication skills.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands; and talk or hear. The employee is occasionally required to stand and walk. Moderate stress may occur at times.

What is Nice to Have

Ability to adapt to changing work priorities without loss of accuracy or time.

What Makes You Eligible

1. Be willing to work in an office in Northridge, CA
2. Successfully complete a background investigation and drug screen as a condition of employment