Receptionist Job at Rossdowningbuickgmc in Hammond

Ross Downing - Receptionist

Job Description: Ross Downing is seeking an energetic individual to fulfill our operator/cashier position. This role will start the customer experience and set the tone of our dealership. It begins with an upbeat personality welcoming people in person or on the phone.

Available shifts:

1. 8:00 a.m. - 5:00 p.m., Monday through Friday, with rotating Saturdays from 9 a.m. - 5 p.m.
2. 8:30 a.m. - 5:30 p.m., Monday through Friday, with rotating Saturdays from 9 a.m. - 5 p.m.

Responsibilities:

• Provide a positive customer experience with fair, friendly, and courteous service.
• Answer main phone line and direct calls to the correct departments.
• Page employees over the loudspeaker as needed.
• Filing and document scanning.
• Accept payments by cash, check, or credit card, and make change for cash transactions in our service or parts departments.
• Balance cash drawer at the beginning and end of shifts.
• Maintain a safe and clean work environment by following procedures, rules, and regulations.
• Contribute to team efforts by accomplishing related results as needed.
• Register license plates for newly purchased vehicles and write temporary plates neatly.
• Log and track inbound calls.
• Maintain call log data and performance standards per General Motors.

Preferred Qualifications:

• Computer skills, including Office 365, Excel, Teams, and Word.
• Basic math skills.
• Professional attire.
• Maintain professionalism during phone interactions.
• Customer service experience.
• Strong communication skills.
• Flexibility to adjust schedule, tasks, and priorities as needed.
• Ability to pass a background check.