Receptionist Job at Wits Solutions Inc. in Washington

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Wits Solutions Inc. (WITS) is an SBA certified 8(a) company headquartered in the metropolitan Washington D.C. area. WITS provides professional IT and administrative consulting services to Federal, State, Local, and commercial clients. We work closely with our clients to ensure project success and long-term value.

Mandatory Education/Certifications

• Associate Degree
• Birth Certificate and Driving License

Security Clearance

• NACI Clearance

Work Experience

• Minimum 2 years of experience with Federal agencies; FRTIB experience preferred

Roles and Responsibilities

• Serve as the first point of contact for visitors and callers, greeting them professionally and managing access to the FRTIB.
• Ensure visitors sign in accurately and log all visitor requests into the Data Brookfield Management System.
• Download and compile visitor reports for monthly reporting and customer satisfaction surveys.
• Provide general administrative support, including data entry and maintaining a clean reception area.
• Monitor office equipment, validate parking tickets, and enforce security procedures.
• Screen and direct phone calls, take messages, and respond promptly to inquiries.
• Maintain and update office and employee directories, and provide information to callers about the agency.
• Assist with scheduling meetings, setting up training rooms, and managing incoming/outgoing mail and packages.
• Support facilities maintenance requests and ensure confidentiality of sensitive information.
• Maintain administrative files, including visitor logs, mail logs, parking logs, and COI logs.
• Manage PIV credentialing services, including sponsorship, enrollment, printing, activation, and termination, ensuring accuracy and compliance.
• Schedule PIV-related appointments, update contact information in the Mass Notification System, and handle off-boarding procedures.
• Speak English fluently, present a professional appearance, and demonstrate courteous interaction with staff and visitors.
• Display proficiency with Microsoft Office applications such as Excel, Word, PowerPoint, Forms, and Outlook.
• Ensure all communications are clear, concise, and free of spelling and grammatical errors.

Equal Opportunity Employer Veteran/Disabled

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• IT Services and IT Consulting

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Washington, DC $30,000.00-$35,000.00 7 months ago