Receptionist Job at Insight Global in Laurel Hill

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $19.00/hr

Overview

The Receptionist will represent the company to customers, vendors and employees by providing a professional and courteous first impression to visitors and callers. Answer incoming telephone calls, take messages and greet incoming guests and staff members.

Duties and Responsibilities

• Provide coverage to the front desk during business hours of 9:00 AM to 3:00 PM.


• Welcomes visitors in a professional manner by greeting them, in person or on the telephone; answering or referring inquiries.


• Directs visitors by maintaining employee and department directories; giving instructions.


• Answer and route phone calls including taking messages using proper phone etiquette.


• Maintains security by following procedures; monitoring logbook; issuing visitor badges.


• Maintains telecommunication system by following manufacturer's instructions for console operation.


• Sort and distribute incoming mail and packages.


• Maintains safe and clean reception area by complying with procedures, rules, and regulations.


• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.


• Assist with clerical activities including but not limited to incoming and outgoing faxes, copying, filing and preparing and mailing correspondence.


• Maintain and update various documents and company phone directories.


• Submit service requests to building maintenance to include HVAC issues, replacing lights, and other facility issues.


• Other duties as assigned.

Minimum Qualifications

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

• High School Graduate or GED


• 1 year of customer service experience to include clerical / administrative office support.


• Experience with answering multi-line phone systems preferred.

Knowledge, Skills and Abilities

• Attention to Detail, Telephone Skills, Verbal Communication, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Microsoft Office Skills.


• Ability to obtain a Secret Clearance

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Staffing and Recruiting

Benefits

• Medical insurance


• Vision insurance


• 401(k)

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