Receptionist Job at Associations, Inc. in Jacksonville

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Are you organized, detail oriented, customer service focused and ready to play a key role in the success of a dynamic property management company? Join Associa Homeside Properties and contribute to the efficient operations of our growing portfolio. We are seeking a professional and friendly Front Office Receptionist to be the first point of contact for our office. The individual selected will have reliable transportation, able to work 5 days/week in an office setting and exhibit a high level of professionalism.

Key Responsibilities:

• Greet visitors and clients warmly and professionally upon arrival.
• Manage a high volume of incoming phone calls and route them appropriately using clear and professional phone etiquette.
• Provide exceptional customer service by answering questions, resolving concerns, and assisting visitors in person and over the phone.
• Maintain the reception area to ensure it is clean, welcoming, and organized.
• Schedule and confirm appointments and meetings as needed.
• Handle general administrative tasks such as data entry, scanning, photocopying, and basic filing.
• Open, sort, and distribute mail to appropriate individuals/departments.
• Assist with office coordination tasks to ensure smooth front office operations.
• Support internal team members with administrative or clerical tasks as requested.

Requirements

Requirements:

• Strong interpersonal and communication skills, both verbal and written.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Comfortable managing a high volume of phone traffic in a professional manner
• Able to work effectively with others in person and in group setting.
• High School Diploma or GED required.
• At least one year of directly related or closely related experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.