Unique Orthodontics is hiring: Receptionist in Tulare

Overview

Receptionist role at Unique Orthodontics. The ideal candidate has dental experience, particularly in orthodontic procedures, and excels in customer service. You will greet patients and create a welcoming atmosphere while performing a variety of administrative tasks to support our clinical team. Travel across 8 office locations. Schedule: 5 Days per Week (Monday through Saturday). Location: Various office locations. Pay Rate: $21 - $24 per hour, plus eligible performance-based incentives.

Base pay range

$21.00/hr - $24.00/hr

Key Responsibilities

• Check in and out patients
• Verify patient demographics
• Schedule appointments
• Follow up on missed, canceled, and rescheduled appointments
• Scan and manage patient documents
• Send referrals for dental procedures
• Maintain and clear out the appointment grid
• Respond to emails promptly
• Monitor and manage the lobby area
• Keep the front office organized and tidy
• Prepare and send patient correspondence and letters
• Follow up on online reviews
• Create a positive and welcoming front office environment
• Stock bathroom and lobby supplies
• Ensure organization and cleanliness of the workspace
• Follow up on cavity clearances
• Coordinate appointments with other healthcare providers
• Engage with patients in a friendly and professional manner
• Answer phone calls efficiently
• Schedule new patient appointments
• Maintain communication with clinical team members
• Document all patient interactions accurately
• Manage inventory of office supplies
• Prepare all new patient packets
• Create and maintain patient charts
• Audit patient charts for accuracy and completeness
• Responsible for opening and closing procedures

Qualifications

• High school diploma or equivalent.
• Fluent in Spanish.
• Knowledge of orthodontic field procedures and terminology.
• Knowledge of HIPAA standards and handling of Protected Health Information (PHI).
• Proficient in phone communication.

Skills

• Excellent communication skills, both written and spoken.
• Exceptional organizational and time management skills.
• Ability to thrive in a fastpaced office environment while maintaining professionalism.

Physical Requirements

• Ability to sit for long periods in front of a computer.
• Ability to stand and walk in the office.

What We Offer

• Medical Benefits
• Dental and Vision Benefits
• 401(k) Retirement Plan
• Sick Leave: Accrual of five days (40 hours) per calendar year
• Unpaid Time Off: Up to 10 unpaid timeoff requests available per calendar year
• Note: Currently, we do not provide paid holidays or paid personal time off.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Medical Practices

#J-18808-Ljbffr