Receptionist Job at Apex Healthcare LLC in San Antonio

Job Title: Bilingual Front Office Receptionist

Location: San Antonio, Texas

Employment Type: Full-Time

Reports To: Office Manager

Job Summary

We are seeking a personable, organized, and bilingual (English/Spanish preferred) Front Office Receptionist to join our medical billing team. This role is the first point of contact for clients, patients, vendors and healthcare providers, ensuring a welcoming and efficient front office experience while supporting administrative and billing operations.

Key Responsibilities

• Greet visitors and clients professionally and warmly, both in person and over the phone

• Answer and direct incoming calls, take messages, and respond to inquiries

• Schedule appointments and manage calendars for billing consultations or client meetings

• Verify insurance information and assist with patient intake forms

• Maintain confidentiality and comply with HIPAA regulations

• Translate documents and conversations between English and Spanish as needed

• Handle mail distribution, scanning, faxing, and filing of sensitive documents

• Support billing staff with data entry, document preparation, and follow-up calls

• Monitor office supplies and place orders when necessary

• Resolve client concerns or escalate issues to appropriate personnel

Qualifications

• High school diploma or equivalent; associate degree preferred

• Fluent in English and Spanish (spoken and written)

• Prior experience in a medical office or billing environment is a plus

• Strong communication and interpersonal skills

• Proficiency with office software (e.g., Microsoft Office, EMR systems)

• Ability to multitask and stay organized in a fast-paced setting

• Professional demeanor and customer service orientation

Benefits (Optional)

• Competitive salary

• Dental, and vision insurance

• Paid time off and holidays

• Opportunities for advancement

• Friendly and supportive work environment