Active Dermatology PLLC is hiring: Medical Receptionist in New York

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Job Title: Medical Front Desk Receptionist

Location: New York, NY

Job Type: Full-Time

Overview:

We are a patient-centered solo dermatology practice located in FiDi, dedicated to providing high-quality medical and cosmetic skin care. We are seeking a professional, organized, and compassionate Front Desk Receptionist who will serve as the face of the practice and ensure a welcoming and efficient patient experience.

Key Responsibilities:

• Greet patients warmly and manage daily check-ins and check-outs
• Verify patient demographics and insurance information at each visit
• Collect co-pays and outstanding balances
• Maintain HIPAA compliance at all times

Scheduling & Communication

• Answer phone calls, emails, and portal messages promptly and courteously
• Schedule, confirm, reschedule, and cancel appointments
• Coordinate referral and follow-up appointments as needed
• Triage calls and relay messages accurately to medical staff

Administrative Support

• Manage daily patient flow to optimize provider schedule
• Maintain a clean and organized front desk and waiting area
• Scan and upload documents into the EHR (EZDERM) system
• Handle incoming/outgoing mail and deliveries

Insurance & Billing Support

• Assist with insurance verification and authorizations
• Collect and post payments using the practice’s EHR system
• Work closely with billing team on claim denials or eligibility issues

Qualifications:

• High school diploma or equivalent required
• Minimum 1–2 years of experience in a medical office setting preferred
• Familiarity with dermatology or specialty care is a plus
• Experience with EHR systems (EZDERM preferred but not required)
• Excellent interpersonal and communication skills
• Strong multitasking and organizational skills
• Professional demeanor with a patient-first attitude
• Small, close-knit team in a fast-paced medical setting
• Interactions with a diverse patient population
• Opportunities for growth in both medical administration and patient care coordination
• Competitive hourly rate or salary (commensurate with experience)
• Paid time off and holidays
• Opportunities for continuing education and training
• Office hours: Tuesday-Friday 9am-5pm

How to Apply:

Submit your resume to hello@activedermnyc.com. We look forward to welcoming a new team member who shares our passion for dermatology and patient care.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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