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Discover Better Health Careers with Rendr!
Who We Are
Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.
Why Join Rendr?
- Opportunities for professional growth and development.
- Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
- Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.
- Medical, Dental, and Vision Insurance
- 401k with Company Match
- Paid Time Off
- Paid Holidays/ Floating Holiday(s)
- Commuter Benefits
- Health Savings Account/ Flexible Spending Account/ Dependent Care Account
- Annual Performance Bonus
Medical receptionists are responsible for providing a great first impression of Rendr by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit.
Essential Functions
- Warmly greet and direct patients, vendors, and visitors as they enter the practice.
- Schedule new appointments and coordinate follow up appointments.
- Process insurance information to determine patient eligibility and collect copays accurately.
- Check-in patients upon arrival and assist with completion of paperwork when needed.
- Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
- Check/prepare lab or imaging reports.
- Verify accuracy of patient information and make appropriate changes or updates in records.
- Conduct follow-up reminder calls to patients when needed.
- Answer phone calls and handle all inquiries in a prompt and professional manner.
- Help patients in distress by responding to emergencies.
- Handle sensitive and confidential patient data appropriately.
- Other related duties as assigned by office manager.
- Highschool diploma or equivalent preferred.
- Bilingual in English and Chinese required.
- Excellent verbal, written, and interpersonal communication skills.
- Strong sense of accountability.
- Dedication to patient satisfaction and safety.
- Adaptability and flexibility able to work in different offices.
- Ability to work independently and in a team environment.
- Strong organizational skills with ability to manage competing priorities.
- EMR system familiarity preferred.
We look forward to reviewing your application and exploring the possibility of you joining our team!
JOB CODE: 1000738
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Health Care ProviderIndustries
Medical Practices
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