Benefits/Perks
- Competitive Hourly Pay
- Career Growth Opportunities
- Fun and Energetic Environment
- Discount on Products and Services
Job Summary
We are looking for a friendly, welcoming receptionist/concierge to join our team! As we are under new ownership and management, we are hiring qualified individuals for the position of veterinary receptionist. If you are eager, honest, hard-working, a fast learner, and an animal lover, we need you.
As the receptionist/concierge for our busy pet clinic, you will be the first point of contact for our pet parents. Your responsibilities include greeting customers, booking appointments, and answering phone calls. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and can multitask. Experience with the Cornerstone management system is preferred.
Responsibilities
- Greet visitors, obtain names and relevant information, and notify appropriate staff of arrivals.
- Answer and route calls to appropriate individuals.
- Accurately take and deliver messages.
- Maintain a log of calls requiring follow-up.
- Accept and sign for packages, notifying the addressee of their arrival.
- Perform routine clerical tasks.
- Keep the reception area clean and organized.
- Retrieve, sort, and deliver mail.
*The company reserves the right to modify duties as needed.
Qualifications
- At least two years of customer service experience in veterinary clinics is preferred.
- Previous experience as a receptionist is preferred.
- Excellent communication skills focused on customer service.
- Strong work ethic and positive attitude.
- Proficiency with computers and scheduling software.
- Excellent multi-tasking skills.