CommonSpirit Health is hiring: Clinic Receptionist in Council Bluffs
CommonSpirit Health, Council Bluffs, IA, United States, 51502
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*Responsibilities*
*Location:*
CHI Health Clinic
3135 WEST BROADWAY
COUNCIL BLUFFS, Iowa 51501
United States
*Incentives: *
Clothing Voucher up to $60
In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient’s experience and prep when they visit any of our clinics. We couldn’t do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.
Essential Function
- Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guidelines.
- Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
- Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
- Prepare charts for patient appointments making sure all necessary information is complete.
- Conduct all functions associated with patient check-out including collecting patient responsibility payments and scheduling follow-up appointments.
- Perform duties involving record filing, retrieval, and assisting with the filing of registration documentation in electronic medical records.
- Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.
- Follow up with patients regarding the No Show Guidelines and send out appropriate communications.
- Manage the flow of interdepartmental, outgoing, and incoming mail.
- Support office supply ordering and inventory procedures as needed.
- Notify appropriate clinical staff of each patient’s arrival and assure that patients are informed of any appointment delays
- Perform cash drawer reconciliation.
Education / Accreditation / Licensure (required & Preferred)
- NA
- 0 – 1 year healthcare experience preferred.
CHI Health strives to care for you the way you care for your patients.
We understand you have personal responsibilities outside of your profession and also care about your well-being.
*With you in mind, we offer the following benefits to support your work/life balance:*
* *
- Health/Dental/Vision Insurance
- Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)
- Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care
- Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
- Employee Assistance Program (EAP) for you and your family
- Paid Time Off (PTO)
- Tuition Assistance for career growth and development
- Matching 401(k) and 457(b) Retirement Programs
- Adoption Assistance
- Wellness Programs
- Flexible spending accounts
*Pay Range*
$15.00- $20.33 /hour
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Health Care ProviderIndustries
Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices
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