Medical Receptionist Job at California Retina Consultants in in Simi Valley

Medical Receptionist (Administrative)

Our Medical Receptionist assists patients by checking them in and out of appointments, handling referrals, scheduling, insurance authorizations, and managing calls. See if joining California Retina Consultants is the right fit for you!

Your Responsibilities

1. Welcomes all patients and visitors
2. Answers and directs calls to appropriate departments and staff
3. Triages patient calls to determine the next steps for scheduling
4. Collects complete and accurate insurance information
5. Schedules appointments in person or by phone to optimize satisfaction and provider efficiency
6. Assists with patient referrals
7. Has working knowledge of all providers to fill schedules based on needs
8. Comforts patients by addressing anxieties and questions
9. Ensures availability of treatment information by managing patient records
10. Maintains patient accounts by updating personal and financial information
11. Communicates with clinical staff and billing via chat, phone, and email
12. Protects patient confidentiality of personal and financial data
13. Contributes to team efforts as needed