Mission Pet Health is hiring: Veterinary Receptionist in Solon

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Overview

Solon Veterinary Hospital has an opportunity for a Veterinary Receptionist to join our team! Located in Solon, Ohio, we are a small animal, 2-doctor practice committed to serving our clients and growing in veterinary medicine.

Location: 6475 Richmond Rd., Solon, OH 44139

Shift Details: Full-time (30+ hours/week). Must be available for opening and closing shifts, including rotating Saturdays.

Pay Range: $16.00 - $17.00/hour (based on experience)

What We're Looking For:

• Exceptional phone etiquette
• Strong multi-tasking abilities
• Efficiency with attention to detail
• Proficient computer skills
• Team-oriented mindset
• Ability to thrive under pressure

What We Offer:

• Supportive team environment with collaboration and compassion
• Opportunities for growth and advancement
• Great work-life balance with a flexible schedule
• Competitive compensation and benefits, including paid time off, medical, dental, vision
• 401K with company match

Job Summary: The Receptionist is the first and last contact clients have with the hospital. Must have excellent client service, communication skills, computer literacy, and the ability to handle payments and stressful situations. Supports veterinarians, technicians, and staff in daily care.

Responsibilities:

• Greet clients and pets warmly
• Answer phones professionally and route calls
• Schedule appointments and surgeries
• Document client conversations accurately
• Process charges and explain invoices
• Collect payments and verify client accounts
• Update and maintain medical and contact records
• Fill prescriptions and provide instructions
• Advise clients on retail products and preventive care

Qualifications:

• Commitment to MPH core values
• Computer skills including email and internet
• Knowledge of veterinary terminology
• Excellent spelling and grammar
• Ability to handle emotional situations tactfully
• Professional, calm demeanor under stress
• Genuine liking for animals and their owners

We prioritize our people and values. Apply today for immediate consideration!

Identity Statement: As part of the application, you may need to be on camera for interviews and assessments. We may take your picture to verify identity and prevent fraud.

Mission Pet Health is an equal opportunity employer, celebrating diversity and fostering an inclusive environment.