RECEPTIONIST-SGMG Job at Southwest General Health Center in Cleveland

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Position overview:

• The receptionist performs clerical duties with a focus on public contact, including telephone and in-person interactions with patients and families. Responsibilities include scheduling appointments, typing, customer relations, filing, and charting activities. Confidentiality must be maintained at all times. The role primarily involves telephone scheduling, managing patient calls, front desk operations, or a combination of these tasks.

Minimum qualifications:

• Education: High school diploma or equivalent; medical terminology knowledge preferred.
• Experience: At least one year of clerical experience, including typing at least 30 wpm and basic computer skills. Six months of experience in a physician or hospital setting is preferred. Knowledge of filing systems, billing, ICD-9, and CPT coding is a plus. Strong communication skills with the public are required.
• Licensure/certification: None required.

Additional details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Administrative and Support Services

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