Bedfordwellnessandrehab is hiring: Receptionist / Weekend in Bedford

Join to apply for the Receptionist / Weekend role at Bedford Wellness and Rehabilitation.

*Benefits available for Full Time employee’s*

Job type: Full Time

Job Schedule: Weekend.

*****Five Star Facility*****

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Come experience and embrace the highest level of care at Bedford Wellness. We are a proud five star facility that recognizes its outstanding employees and celebrates their excellence. We are looking for a friendly Certified Nursing Aide (CNA) who can bring their compassion and smiles to our kind residents! Come apply today at 2001 Forest Ridge Dr, Bedford, TX 76021, USA or call us at (817) 571-6804 for expedited interviews!

We are in need of someone who is professional, friendly, and works well with our team. The receptionist will be responsible for interpreting company policies, and employment law, responsible for recruiting, supporting, and developing talent. The ideal receptionist will have skills in auditing, compliance and excellent coordination between all departments.

• High school Diploma required.
• Proficiency with Microsoft Office: Word, Excel, and Outlook.
• Possess effective communication skills to maintain positive relationships with residents, families, staff, physicians, consultants, providers, and governmental agencies, their representatives and the community.

• Meets and greets all new residents to facility; explains and orients residents to facility services such as telephone, cable, dietary preferences, laundry, and activities.
• Resolves customer requests, questions, and complaints; provides information to improve customer service.
• Serves as liaison between residents and other departments.
• Conducts inquiries on customer satisfaction; reports information using recommended tools and forms.
• Identifies, researches, and resolves customer concerns; reports trends to Quality Assurance Committee and follows up on customer inquiries not immediately resolved.
• Coordinates discharge planning with resident, family, rehab, nursing, referrals to agencies.
• Arranges for consults for residents annually or as needed.
• Serves as role model to foster superb customer service.
• Assists the center in ensuring adherence to Federal and State regulations including participating in survey process and the correction of deficiencies.
• Completes clerical work for administrative and facility personnel; opens, delivers, and forwards mail; transcribes materials; records appointments and meetings for administrative staff; files necessary documents.
• Answers telephone and directs caller to correct station; refers to nursing home directory to ascertain station number of persons requested; takes messages for staff members; answers questions of callers according to nursing home policy; answers routine correspondence.
• Alerts specified individuals and agencies in case of emergencies; assembles material for reports and questionnaires.
• Announces notifications over public address system.
• Updates resident directory including resident’s names, room locations, and telephone extensions.
• Arranges for service of office equipment.
• Other duties, responsibilities, and activities as assigned by supervisor- petty cash, AR/collections, resident trust fund, petty cash, renewals, and other. Supports business office functions as needed; receives payments for services rendered and records amount received; distributes petty cash and makes change; prepares and distributes receipts for monies received.
• Passes out and collects employment applications.
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Bedford Wellness and Rehabilitation Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitals and Health Care