24 Seven Talent is hiring: Loyalty Marketing Manager in California

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Job Title: Loyalty Marketing Manager

Location: San Francisco, CA- (hybrid- 3 days on-site)

Job Description

Job Title: Loyalty Marketing Manager

Location: San Francisco, CA- (hybrid- 3 days on-site)

Duration: 6 month contract with potential to extend- 40 hours/weekly

Pay Rate: $60.00-$65.00/hourly

This role focuses on acquiring members for both the credit card and free rewards program. It ensures marketing initiatives align with the brand’s commercial calendar and overall objectives. Serving as the primary liaison, this role is embedded within brand teams.

The ideal candidate excels in communication, data analysis, and customer insights, with the ability to manage multiple projects and execute cross-channel marketing campaigns.

Responsibilities

• Supports the execution of omnichannel and channel specific loyalty and card marketing strategies to drive customer engagement, retention & acquisition
• Inputs into creative briefs and partners with brand creative teams on the development of loyalty marketing assets across multiple platforms within the brand; maintains oversight to ensure creative is on-time and executed according to the strategy, partnering with cross-functional teams and brand stakeholders to ensure seamless execution.
• Represents loyalty in meetings and cross-functional alignments, partnering with key brand teams to ensure strategy is understood and execution happens across channels
• Analyzes and interprets financial data to inform hindsight, in-season traction and budget forecasting partnership with Business Analysis team:
• Conducts weekly, quarterly and annual reporting, tracking campaign program performance and progress by brand, channel against acquisition goals.
• Visualizes data and builds stories to report campaign and program results
• Partners with appropriate L&P team members to report and communicate results to stakeholders and cross-functional partners
• Aligns with key business partners throughout organization on L&P program goals and initiatives; drives for collaboration, integration and shared accountability
• Manages budgeting, open and close POs, forecasting and actualizing costs
• Manages approval process of marketing assets with legal and banking partners
  
  

Qualifications

• 3-5 years of relevant work experience in traditional CRM or direct marketing (email, credit card, or loyalty marketing)
• Strong written and verbal communication skills with the ability to glean insights from data and develop a story
• Experience using logic and methods to solve difficult problems and derive effective solutions
• Proven skill in leading and working across multiple and distinct functional organizations (e.g., IT, Data & Analytics, Brands, Creative, etc.) in support of specific business priorities
• Strategic thinker with the ability to leverage large data sets to make data-driven decisions; experience with Excel is a plus
• Proficient in Word, PowerPoint, and Google Docs
• Past credit card, retail, or agency experience preferred but not required
• Bachelor’s Degree; MBA a plus

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Staffing and Recruiting

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