Change Craft is hiring: Marketing & Operations Manager in Sacramento

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Manage Innovative Campaigns to Support Impactful Change

The Company

Change Craft is a boutique marketing, PR, and strategic communications firm dedicated to helping government, business, nonprofit organizations, and political campaigns navigate and succeed in making a positive impact. Our team of passionate communications professionals delivers tailored solutions to enhance our clients' visibility, reputation, and strategic positioning. Change Craft is a federally recognized minority-owned small business and a certified LGBT Business Enterprise working with communities our clients serve including LGBTQ+, multicultural audiences, children and parents, and historically marginalized or underserved populations in California and across the US.

This is an exciting opportunity to get in on the ground floor to join a dynamic agency crafting changes in public health and policy through PR and strategic communications. Change Craft is growing quickly with a current roster of clients including some of California’s leading public health and advocacy organizations.

The Job

The Marketing & Operations Manager is a hybrid role that supports the strategic and day-to-day functions of our growing team. Reporting to the Sr. Director of Strategy with dotted-line support to senior leadership across creative, research, content, insights, and organizational leadership, this role is designed for a highly organized, versatile professional who thrives in a dynamic, collaborative environment.

This position blends marketing execution, account and project management, office operations, and research support. The ideal candidate will help drive campaigns forward, coordinate cross-functional teams, manage project timelines, maintain internal systems and processes, support social media and experiential initiatives, and ensure things run smoothly behind the scenes. You’ll be a connector across departments, helping us stay aligned, efficient, and on track so that we can make a collective impact for our clients.

Experience in an advertising or public relations agency will be highly valuable for this role, particularly with prior experience in a role focused on client services, project management, or experiential marketing. Given our client assignments, a candidate who is fluent in both English and Spanish is preferred.

Day-to-Day Responsibilities

Project Management:

• Manage and maintain projects in the internal project management system, including regular updates to timelines and status.
• Generate reports, exports, and dashboards from the project management system for internal and external stakeholders.
• Lead internal project update meetings with cross-functional teams to ensure deliverables remain on schedule and aligned.
• Track project scope, approvals, and documentation to ensure seamless coordination across departments.

Operations Management:

• Serve as office manager for our Sacramento office, including coordination of client visits, supplies, equipment, and building management.
• Track and process vendor invoices, team expenses, and other administrative documentation.
• Coordinate team calendar management, scheduling, and logistics for internal and external meetings.
• Support onboarding for new staff, freelancers, and partners by managing access, documentation, and setup.
• Manage relationships with vendors, subcontractors, publishers, and service providers across media, research, and technology platforms.

Digital & Social Media Management:

• Independently manage multiple social media accounts for the agency and select clients.
• Create and post engaging content aligned with campaign goals and brand strategy.
• Design social media graphics using Canva or other tools, and organize content into editorial calendars for review and approval.
• Monitor online engagement and participate in community interaction to build digital presence.
• Capture content using iPhone or video equipment at events, meetings, and shoots.
• Work closely with the creative team to ensure digital content aligns with visual identity and messaging.

Events, Influencers, and Community Engagement:

• Vet and recruit influencers, ensuring alignment with brand and campaign goals; negotiate partnership terms.
• Lead planning and logistics for events, activations, and community engagement efforts.
• Manage grassroots or fundraising initiatives tied to client campaigns or causes.
• Recruit, coordinate, and maintain relationships with CBOs, advocates, and stakeholders to support outreach efforts.
• Support large-scale convenings and summits through planning, communications, and on-site logistics.

Research & Insights:

• Assist the research team with planning, recruitment, and data collection for qualitative and quantitative projects.
• Conduct desk research to support campaign development, proposals, or strategic briefs.
• Support literature reviews, environmental scans, and secondary research activities.
• Manage scheduling, outreach, and logistics for interviews, focus groups, or stakeholder sessions.
• Document and synthesize insights through detailed note-taking and summary writing.

Performance Analysis and Reporting:

• Generate insightful performance reports to guide content optimization and future creative strategy.
• Present campaign results and marketing recommendations to clients and internal leadership.
• Stay up to date with industry trends, cultural moments, and competitor strategies.
• Create monthly trend reports for internal learning and strategic refinement across teams.

Public Relations, Business Development & Strategic Communications:

• Partner with PR team to help develop and distribute press materials and support media outreach.
• Draft statements, announcements, and quotes for clients.
• Assist with event logistics at PR functions and client-facing activations.
• Support business development through proposal writing, strategy contributions, and pitch participation.
• Plan and host client and partner mixers at Change Craft headquarters to foster engagement and growth.

Other Duties As Assigned:

• Be a collaborative team member willing to take on additional tasks to support client success and company goals within the scope of the role.

Required Qualifications

• Fluent in English and Spanish for professional work.
• Bachelor's degree in Communications, Marketing, Business, or a related field.
• 3-5 years of experience in a marketing, communications, social media, or similar role.
• Strong understanding of marketing principles and multi-channel campaign management.
• Excellent written and verbal communication skills.
• Proficiency in social media platforms and marketing analytics tools.
• Ability to work independently and manage multiple projects simultaneously.
• Ability to multitask and thrive in a fast-paced environment.
• Proven track record of success in client services, strategy development, PR, and business development.
• Strong analytical and problem-solving abilities.
• Demonstrated leadership and team management experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Workspace Suite (Gmail, Google Docs, Google Sheets, Google Slides).
• Ability to work from an office up to 5 days a week.

Preferred Qualifications

• Experience working in a PR or advertising agency.
• Familiarity with project management tools and software.
• Familiarity with public health, government, political, or nonprofit sectors.
• Network of industry contacts or relationships in media is a plus.
• Proactive and collaborative mindset with a strong desire to learn and grow.
• Experience working with Zoom, Slack and other communications tools.
• Experience working with Mac OS devices.
• Experience with events, community engagement or experiential marketing.
• Professional work experience or lived experience working on communications campaigns or local engagement efforts with one or more communities served by our client’s public health campaigns such as LGBTQ+, parents and children, Black/African American, Latino, Native American, Asian Pacific Islander American, or other historically marginalized community prioritized by California public health outreach.
• Proficiency in graphic design tools like Canva or Adobe Creative Suite.

Why Join Us

• Opportunity for professional development and faster growth by playing a pivotal role in a growing firm with a collaborative team.
• Diverse and challenging projects across various industries offering invaluable experience for your professional communications career.
• Competitive compensation and benefits package with bonus opportunities.
• Flexible work environment with a hybrid balance of work-from-home and in-office days for teamwork and teambuilding.

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Status : Full-time

Pay Range : $68,000 - $80,000 per year

Benefits : Benefits include generous health plans for medical and mental health services, dental, and vision; paid time off; life and short-term disability insurance.

Holidays : In addition to paid sick time off and paid vacation time off, Change Craft also offers 18 observed company holidays and civic engagement days including an annual winter break at the end of the calendar year.

Travel : 10-20% Travel frequency

Post Date : July 8, 2025 | Target Hiring Timeframe : 1-3 weeks

Change Craft LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you’re ready to join our team of change makers and take the first step in a new exciting career, we’d love to talk! For more information contact us at careers@changecraft.com for more information about what it’s like to work with us, and the rewarding work experience we offer to our team members.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Public Relations and Communications Services

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