Bounce is hiring: Human Resources Generalist in City of Rochester

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This range is provided by Bounce. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$61,000.00/yr - $78,000.00/yr

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Talent Acquisition and Recruiting Professional

Bounce is a fintech startup revolutionizing debt recovery for consumers and creditors with our best-in-class product. By leveraging the power of AI and automation, we create user-friendly experiences that drive positive outcomes for all parties involved.

We are seeking a dynamic Human Resources Generalist to join our growing team in Rochester, NY. This is a key position that will be responsible for creating and shaping HR policies, fostering a positive work culture, and ensuring alignment with the unique dynamics of the business. This role offers the opportunity to create and contribute across multiple facets of HR, while supporting a growing team environment and general office needs. The ideal candidate is a proactive team player with a proven track record of driving excellence in HR practice. The role’s primary focus is the HR needs within the Rochester, NY office, and will report to our Head of HR and Operations in Tel Aviv, Israel.

What you will do:

• Administer benefits programs and leave policies while maintaining accurate records
• Address employee issues and provide guidance to both employees and managers
• Partner with site managers to create corrective action policies that align with business needs and provide consistent and fair treatment to employees
• Serve as the main resource for US employees regarding benefits, leave, HR questions
• Maintain awareness of and ensure adherence to federal, state, and local labor laws
• Conduct exit interviews to gather information about the reasons for employee departures
• Document the termination process, including providing necessary paperwork and ensuring compliance with all relevant regulations
• Maintain workplace privacy, HR files, and HRIS data entry
• Work with recruiting to complete onboarding and hiring docs for new hires
• Oversee daily office operations, ensuring a clean, organized, and efficient work environment
• Manage office supplies, inventory, and vendor relationships
• Plan and coordinate company meetings, events, and out-of-town visitor accommodations
• Lead people-first initiatives related to employee experience, welfare and appreciation

Required Qualifications:

• Bachelor's degree in Human Resources, Business, Communication or a related field
• 3+ years of experience in an HR Generalist or HR Associate role
• Strong understanding of NY, Federal, labor laws, workplace safety
• Experience with administering FMLA, NYS Disability, NYS Paid Family Leave, and NYS Paid & Sick Leave

Ideal Skills and Experience:

• Strong interpersonal and communication skills (verbal and written)
• Proficiency in Google, Microsoft Office Suites, HRIS, and payroll systems
• Excellent organizational and multitasking abilities
• Ability to handle confidential information with discretion
• Strong problem-solving and decision-making skills
• SHRM-CP certification is a plus
• Experience in a growing office and/or startup company and/or call center

Benefits and Perks:

• Several medical health insurance plans to fit your needs
• 401K + 5% Match
• 15 Days PTO + 5 Days Sick time
• Collaborative and innovative work environment

Bounce is an equal opportunity employer that is dedicated to diversity and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources, Administrative, and General Business

• Industries

  Financial Services and Collection Agencies

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Disability insurance

Paid paternity leave

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