TechDigital Group is hiring: ITOM Business Analyst in West Point
TechDigital Group, West Point, PA, US, 19486
Strong understanding of ITSM best-practice processes, with Configuration Management and Asset Management experience.
Experience in utilizing and/or managing a CMDB. Familiarity with service mapping, IT asset discovery, and packaging processes.
Hands-on experience with industry-standard Change, Configuration and Asset Management system tools, preferably within the ServiceNow environment.
Experience leading technical functional discussions to implement Asset & Configuration modules in ITSM Tools.
Experience in Servicenow Asset /CMDB Process and Implementation.
Minimum Requirements
Minimum of 5 years of relevant recent experience.
Preferred Requirements
ITIL v3 Foundation certification.
Servicenow Asset /CMDB Process and Implementation experience.
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