Luxury Bath is hiring: Call Center Representative in Wichita Falls

Overview

Join to apply for the Call Center Representative role at Luxury Bath. We are looking for a Call Center Representative for the Wichita Falls, TX market and surrounding areas to join our team. Earn a substantial income while helping homeowners improve their homes.

General Purpose: Customer service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.

Responsibilities

• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet the needs of specific homeowners
• Handle homeowners’ questions and objections
• Obtain homeowners information including names, addresses, phone numbers, etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners’ information and important details of conversation
• Confirm appointments placed with canvassers or sales representatives
• Issue appointments for representatives to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintain reports

Qualifications

• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge — Training provided
• Proficiency in relevant computer applications

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Construction

Note: This posting reflects typical responsibilities and requirements for the role. All candidates should meet the stated qualifications and performance expectations.