Global Channel Management, Inc. is hiring: Call Center Representative in Mason

Overview

Global Channel Management is a technology company that specializes in recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day-to-day function. Organizations need to reduce training and labor costs while attracting the best talent for the job.

Responsibilities

• Partner with Vendor Consultants to research substitutions and alternatives for products that are unavailable or backordered.
• Understand other functional areas to assist callers with concerns.
• Assist supervisor/trainer with on-the-job training for new hires.

Qualifications

• Hours of Operation: 9:00 AM – 7:00 PM Monday – Friday; 9:00 AM – 6:00 PM on Saturday.
• 1 year of call center experience.
• Experience with MS Office.