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MDA Edge

Call Center Banker Job at MDA Edge in Jacksonville

MDA Edge, Jacksonville, FL, United States, 32290

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This job description contains relevant information but is cluttered with repetitive and irrelevant details, such as multiple listings of shift timings and unrelated job postings. To improve clarity and focus, the description should be streamlined to emphasize the role's responsibilities, required skills, and employment details, removing duplicate and extraneous content. Proper use of HTML tags can enhance readability by organizing sections clearly.

Below is a refined version:

Job Details

  • Shift Timings:
  • Monday, Thursday, and Friday: 7:55 AM - 6:55 PM
  • Saturday: 8:55 AM - 7:55 PM
  • Monday to Friday: 11:00 AM - 8:00 PM
  • Tuesday to Saturday: 11:00 AM - 8:00 PM

Required Skills and Experience

  • Ability to engage with customers to understand their needs, share options clearly, build rapport, and show empathy.
  • Intermediate proficiency in using computers and laptops.
  • Experience in banking or financial services.
  • Experience in sales, cross-selling, up-selling, or product referrals.
  • Experience working in an inbound or outbound contact center (phone, chat, or video).
  • Prior experience as a Personal Banker managing high client volume is preferred.

Additional Details

  • Seniority Level: Mid-Senior level
  • Employment Type: Full-time
  • Job Function: Other
  • Industries: IT Services and IT Consulting

Note: The original description included unrelated job postings and promotional content, which have been omitted for clarity and relevance.

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