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Colorado Oral Surgery Group

Colorado Oral Surgery Group is hiring: Call Center Representative in Colorado Sp

Colorado Oral Surgery Group, Colorado Springs, CO, US, 80509

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Company

Overview

Join Our Growing Team at Peak Dental Services!

Are you ready for an exciting career in customer service where you can make a real difference every day? Peak Dental Services is rapidly expanding, and we're looking for an enthusiastic, full-time Call Center Customer Service Representative to join our dynamic team. If you're a motivated individual passionate about helping people, this is the perfect opportunity!

Why Peak Dental Services?

At Peak Dental Services, we believe in creating a supportive, inclusive work environment where you can thrive! We're a rapidly growing dental network with a clear vision for the future, and we need dedicated team members like YOU to help us reach our goals. Plus, you'll enjoy the perfect work-life balance with weekends and evenings off!

Essential Functions

What You'll Do:
  • Answer and assist inbound calls from new and existing patients
  • Schedule appointments and coordinate communication between offices and staff
  • Assist patients by answering questions, transferring calls, and updating account information
  • Work with multiple dental systems to efficiently manage appointment schedules
  • Maintain call quality standards and meet call center KPIs
  • Demonstrate exceptional customer service at all times, ensuring every patient feels valued
Work Hours:
  • Monday - Friday, 7:00 AM - 5:00 PM (8-hour shift)
We Offer Competitive Benefits:
  • Medical, Dental, and Vision insurance
  • Voluntary STD-LTD and Life Insurance
  • Paid Time Off (PTO) and Holiday Pay
  • 401K Match
  • Employee Discounts
  • And much more!
  • Hourly rates starting at 17.50+/hr
  • Monday-Friday schedule, no nights or weekends~
Qualifications
  • 1+ years of recent experience as a Call Center Representative or in an administrative role
  • Minimum typing speed of 40 WPM
  • Medical setting experience is a plus but not required
  • Strong written and verbal communication skills
  • A passion for customer service and helping others!
Work Hours:
  • Monday - Friday, 7:00 AM - 5:00 PM (8-hour shift)
We Offer Competitive Benefits:
  • Medical, Dental, and Vision insurance
  • Voluntary STD-LTD and Life Insurance
  • Paid Time Off (PTO) and Holiday Pay
  • 401K Match
  • Employee Discounts
  • And much more!

About Us:

Peak Dental Services was founded in 2008 by Dr. Douglas Peak and his son A.J. Peak. Their vision was simple: to build a dental practice that offers exceptional care and an outstanding patient experience. With a background in business and dentistry, they quickly recognized the need for a strong team to help grow the business-and that's where YOU come in! Our team is passionate about making a difference, and we welcome motivated individuals who share that same commitment.

Ready to Join Our Team?

If you're looking for a rewarding, fast-paced role where you can make a difference and have fun doing it, apply today! Peak Dental Services is growing; we want you to grow with us.

Work Environment

Call center/scheding center located in Colorado Springs

Business casual dress code

Physical Demands

Ability to sit up to 7 hours per day

Education and Experience

High School Diploma or GED

Pay Range

USD $17.50 - USD $17.50 /Yr.