Call Center Representative(ASAP) Job at Hustle Notice Biz in Tampa
Hustle Notice Biz, Tampa, FL, United States, 33646
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Job Summary
We are looking for enthusiastic and dedicated Call Center Representatives to join our dynamic team! This is an exciting opportunity for individuals who thrive in a fast-paced environment and are passionate about providing exceptional customer service. As a Call Center Representative, you will be the first point of contact for our valued customers, handling inquiries, resolving issues, and ensuring a positive customer experience.
Job Summary
We are looking for enthusiastic and dedicated Call Center Representatives to join our dynamic team! This is an exciting opportunity for individuals who thrive in a fast-paced environment and are passionate about providing exceptional customer service. As a Call Center Representative, you will be the first point of contact for our valued customers, handling inquiries, resolving issues, and ensuring a positive customer experience.
Job: On site
Location: Tampa, FL
Pay Range: $950- $1150 per week
Department Iris Comm Lab Employment Type Full Time Location Tampa, FL Workplace type Onsite Compensation $950 - $1,150 / week
Key Responsibilities
- Answer incoming calls and respond to customer inquiries in a timely and professional manner.
- Handle customer complaints and provide appropriate solutions and alternatives.
- Process orders, forms, applications, and requests efficiently and accurately.
- Maintain customer records by updating account information and documenting interactions.
- Identify and escalate issues to the appropriate department when necessary.
- Follow up on customer interactions to ensure satisfaction and resolution of issues.
- High school diploma or equivalent; additional education or certifications are a plus.
- Previous experience in a call center or customer service role is preferred.
- Excellent verbal and written communication skills, with a friendly and professional demeanor.
- Strong problem-solving skills and the ability to think quickly on your feet.
- Proficient with computers and experience with customer relationship management (CRM) software.
- Health Insurance: Comprehensive medical, dental, and vision coverage.
- Retirement Plan: 401(k) with company matching.
- Paid Time Off (PTO): Generous vacation, sick leave, and holiday pay.
- Professional Development: Opportunities for training, workshops, and career advancement.
- Employee Assistance Program (EAP): Access to mental health and wellness resources.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
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