IT Support Specialist Job at Jobs via Dice in Portage

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kforce Technology Staffing, is seeking the following. Apply via Dice today!

RESPONSIBILITIES:

A growing Kforce client in Portage, MI is seeking a permanent-hire IT Support Specialist who will be on-site 5 days per week.

Duties Include:

• Serves as the primary IT Help Desk/IT Support person handling 1st and 2nd level support in a timely manner
• Respond to all IT support calls and emails
• Setup and configure new equipment/software for users as needed
• Manage the Antivirus Server and Windows Update Server to make sure devices are clean and current
• Use remote control software to provide support
  
  

REQUIREMENTS:

• 1-4 years of experience in an IT Support or Help Desk role
• Ability to support users via phone, remote control software and via email
• Strong customer service orientation
  
  

Tools & Technology:

• Windows 10 & 11
• Microsoft 365
• iOS and Android
• Printer Management
• WIFI, VPN, Networking
• Active Directory
• Printers, Copiers, Scanners
• PowerShell
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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