IT Support Specialist (Temp) Job at Georgia State University in Atlanta

Overview

IT Support Specialist (Temp)

College of Law

Georgia State University

Located in the heart of downtown Atlanta, Georgia State College of Law was founded on the idea that a legal education should be accessible and affordable. We offer part-time and full-time programs, numerous specialties, and an expansive experiential learning curriculum designed to prepare students for practice. Our renowned faculty prove that lawyers are problem solvers, tackling society’s most pertinent legal questions. They challenge our students to the same through their teaching and scholarship. We are proud of our strong sense of community. We commit to extending justice wherever we can.

Georgia State University College of Law is seeking to hire a dynamic IT Support Specialist (Temp).

What makes GSU a great place?

• Flexible work environment.

• A knowledge-sharing organization that works collaboratively with diverse partners.

• Professional development opportunity and mentorship.

• A rapidly growing center within an academic setting.

What will you do

This position is needed to support the current demands in event support and classroom support. Ensuring proper support and coverage leads to successful research, teaching, and learning outcomes for our Students, Faculty, and Staff. Under general supervision, this position is responsible for providing customer service to external and internal clients who use the College of Law space.

Responsibilities

• Provide support services such as installing, uninstalling, upgrading, operating, troubleshooting, and repairing a wide variety of audio-visual equipment, telephone equipment, computer hardware, printers, copiers, software, and mobile devices. Advanced responsibilities will include supporting specific departmental requirements that may fall on nights and weekends.

• Support external clients, students, faculty, and staff with audiovisual needs for events and classrooms.

• Troubleshoot and install computer hardware, software, and peripherals.

• Diagnoses, performing routine maintenance, and minor repairs to maintain audiovisual equipment

• Support helpdesk walk up, calls, emails, and tickets.

Qualifications

Minimum Requirements:

• Bachelor’s degree and two years of related experience; or a high school or GED and six years of related experience; or a combination of education and experience.

Preferred Requirements:

• Excellent customer service

• Attention to detail

Location: Atlanta Campus

Job Posting: 08/22/25, 8:44:45 PM