IT Support Job at Live Nation Entertainment in Chula Vista

Job Summary:

WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprising global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing, selling over 620 million tickets annually with approximately 10,000 clients worldwide. Live Nation Concerts promotes more than 50,000 events annually for nearly 7,000 artists across 40+ countries. These businesses enable Live Nation Media & Sponsorship to create strategic music marketing programs connecting over 1,200 sponsors with the 145 million fans attending Live Nation events each year. For more information, visit www.livenationentertainment.com.

WHO ARE YOU?
You are passionate, motivated, driven, resourceful, innovative, forward-thinking, and committed. If these qualities describe you, then please read on!

THE JOB
As a Venue IT Support Representative, you will gain hands-on experience and an understanding of IT service delivery, developing operational and troubleshooting skills in a dynamic industry.

WHAT THIS ROLE WILL DO

• Provide onsite IT troubleshooting assistance to venue staff.
• Identify, track, and resolve persistent issues, escalating as needed.
• Act as onsite liaison with remote IT support teams.
• Assist visiting IT support providers and tour production with connectivity and equipment setup.
• Ensure IT hardware/software readiness for events, especially during "day of show" support.
• Assist with deployment, inventory, and maintenance of onsite IT equipment.
• Develop understanding of venue network and technologies.
• Participate in seasonal IT preparation, shutdown, and infrastructure extension for special events.

WHAT THIS PERSON WILL BRING

• Experience with Apple iOS, MS Windows, and network technologies is preferred.
• Strong communication skills, professional style.
• Self-motivated with troubleshooting ability.
• Highly organized with attention to detail.
• Reliable team player capable of working independently.
• Ability to adapt to changing, stressful environments.
• Valid driver’s license, reliable vehicle, clean driving record.
• Flexibility for evening, weekend, holiday, and extended event hours.

EQUAL EMPLOYMENT OPPORTUNITY

We promote inclusive environments where everyone can thrive. We consider qualified applicants regardless of age, race, gender, disability, or other protected categories, and comply with applicable laws. Reasonable accommodations will be provided for applicants with disabilities or religious needs. If accommodations are needed, contact a Human Resources representative.

HIRING PRACTICES

Our policies aim to select the most qualified candidates efficiently. We pursue all avenues, including internal promotions, referrals, advertising, agencies, job fairs, and recruiting firms.

Expected compensation for this position is $20.00 - $25.00 USD per hour, based on market location, qualifications, skills, and experience.