IT Support/Helpdesk Support Job at Jobs via Dice in Richmond

Join to apply for the IT Support/Helpdesk Support role at Jobs via Dice

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Join to apply for the IT Support/Helpdesk Support role at Jobs via Dice

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Pyramid Consulting, Inc., is seeking the following. Apply via Dice today!

Immediate need for a talented IT Support/Helpdesk Support. This is a 12+ Months Contract opportunity with long-term potential and is located in Richmond, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-79291

Pay Range: $16 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

• Skills-IT Support, Servicenow, Windows/Mac.
• High School Diploma, GED, equivalent certification or military experience
• At least 1 year of remote help desk support experience
• Fluent in English
• Client Integration Basics Certificate or 1 + year of equivalent Client support experience
• Windows 10 Certificate or 1+ years of equivalent Windows OS support experience
• High School Diploma or equivalent IT certifications/speciality
• At least 2 years of experience with remote or in person help desk support for Virtual Machines, PCs, and Macs
• 1+ year of experience with IT ticketing platforms (ex. Client).
• Bachelor s Degree
• Associates Degree in Computer Science, Information Systems, and Engineering, equivalent certification or military experience
• ITIL Certification
• 2+ years of remote help desk support experience
• 1+ years of experience with Active Directory services integration
• 1+ years of experience with Client suite applications
• 1+ years of experience in MDM solution (Airwatch)
• ITIL certification or A+ certification
• Client Integration Basics Certificate or 2+ years of equivalent Client support experience
• Windows 10 Certificate or 2+ years of equivalent Windows OS support experience.
  
  

Our client is a leading financial services Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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Lead Help Desk Technician/Trainer (00127)

Richmond, VA $65,000.00-$75,000.00 2 days ago

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