Fuse3 Solutions is hiring: IT Support Analyst in Oklahoma City

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Job Title: IT Support Specialist - Contract to Hire

Location: Oklahoma City, OK (Fully onsite)

Industry: Oil & Gas / Energy

Position Overview: We are seeking a hands-on IT Support Specialist with experience in equipment ordering, hardware testing, and application support. This role plays a key part in ensuring our technical operations run smoothly, especially across field offices and remote sites. Candidates with a background in the oil and gas industry will be highly preferred due to the nature of our field equipment and systems.

Key Responsibilities:

• Order and manage IT hardware and equipment for field and office teams (laptops, network gear, peripherals, etc.)
• Perform hardware setup, configuration, and testing to ensure reliability before deployment.
• Provide Tier 1 & 2 application support, including troubleshooting and resolving issues across business-critical software.
• Maintain inventory and coordinate with vendors for timely procurement and delivery.
• Collaborate with operations and engineering teams to understand equipment needs and provide appropriate technical solutions.

Qualifications:

• 2+ years of IT support or desktop support experience.
• Strong understanding of hardware procurement and setup processes.
• Experience supporting enterprise and field applications.
• Excellent communication and customer service skills.
• Ability to prioritize and handle multiple requests in a fast-paced environment.

Preferred Qualifications:

• Background in oil and gas, field operations, or energy sector IT.
• Familiarity with industry-specific software and remote field hardware.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Staffing and Recruiting

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