IT Administrative Support Job at Transformation Lead, LLC in Atlanta

We are seeking a highly reliable and detail-oriented IT Administrative Support Specialist to provide direct support to departmental executive leadership. This role combines executive administrative assistance with Tier 1 IT support, ensuring smooth operations and timely resolution of needs across the department.

The ideal candidate is professional, organized, and capable of managing competing priorities while maintaining accuracy and confidentiality.

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Key Responsibilities

Executive & Administrative Support

• Manage executive calendars and coordinate meetings.

• Assist with travel arrangements and scheduling.

• Prepare, review, distribute, and file correspondence, memoranda, letters, and reports.

• Take and distribute notes and minutes at staff and interdepartmental meetings.

• Carry out special administrative or office operations projects.

• Serve on interdepartmental teams for process improvement initiatives.

• Maintain department records and files.

Departmental & IT Support

• Answer and route phone calls, emails, and written inquiries.

• Handle Tier 1 IT support tickets, escalating when needed.

• Fulfill open records requests.

• Maintain and schedule conference room calendars.

• Welcome and direct visitors.

• Sort and distribute mail.

General Expectations

• Work under general supervision, independently or as part of a team.

• Complete assigned tasks accurately and on time.

• Maintain a punctual and professional presence, as this is a highly relied-upon position.

Qualifications

• Minimum 2 years of experience directly supporting executives (scheduling, travel coordination, and administrative tasks required).

• Proven ability to manage multiple priorities in a fast-paced environment.

• Strong organizational, written, and verbal communication skills.

• Experience handling confidential information with discretion.

• Familiarity with IT support processes; ability to resolve Tier 1 IT issues preferred.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

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Contract Details

• Duration: September 2, 2025 – December 31, 2025

• Schedule: Monday – Friday, 8:30 AM – 5:00 PM (on-site only)

• Breaks: 30-minute unpaid lunch

• Start Date: Must be available to start immediately