Transformation Lead LLC is hiring: IT Administrative Support in Atlanta

We are seeking a highly reliable and detail-oriented IT Administrative Support Specialist to provide direct support to departmental executive leadership. This role combines executive administrative assistance with Tier 1 IT support, ensuring smooth operations and timely resolution of needs across the department.

Key Responsibilities

• Executive & Administrative Support
  • Manage executive calendars and coordinate meetings
  • Assist with travel arrangements and scheduling
  • Prepare, review, distribute, and file correspondence, memoranda, letters, and reports
  • Take and distribute notes and minutes at staff and interdepartmental meetings
  • Carry out special administrative or office operations projects
  • Serve on interdepartmental teams for process improvement initiatives
  • Maintain department records and files
• Departmental & IT Support
  • Answer and route phone calls, emails, and written inquiries
  • Handle Tier 1 IT support tickets, escalating when needed
  • Fulfill open records requests
  • Maintain and schedule conference room calendars
  • Welcome and direct visitors
  • Sort and distribute mail
• General Expectations
  • Work under general supervision, independently or as part of a team
  • Complete assigned tasks accurately and on time
  • Maintain a punctual and professional presence, as this is a highly relied-upon position

Qualifications

• Minimum 2 years of experience directly supporting executives (scheduling, travel coordination, and administrative tasks required)
• Proven ability to manage multiple priorities in a fast-paced environment
• Strong organizational, written, and verbal communication skills
• Experience handling confidential information with discretion
• Familiarity with IT support processes; ability to resolve Tier 1 IT issues preferred
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Contract Details

• Duration: September 2, 2025 - December 31, 2025
• Schedule: Monday - Friday, 8:30 AM - 5:00 PM (on-site only)
• Breaks: 30-minute unpaid lunch
• Start Date: Must be available to start immediately

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting