ALL Family of Companies is hiring: Corporate IT Support in Independence

Corporate IT Support

ALL Erection & Crane Rental Corp.

Independence, OH - 44131

Position Summary:

The ALL Family of Companies is seeking an experienced on-site Corporate IT Support professional to take responsibility for providing technical assistance to computer system users. The position involves communicating, monitoring and resolving user support requests either on-site or remotely. This role relies on experience and judgment to accomplish goals and service client requests in a timely fashion. This is a full-time, exempt position with comprehensive benefits in a casual business environment.

Essential Functions:

• Respond to user support requests submitted through ticketing system, email or phone within expected response times.
• Setup, install, maintain, manage and repair, server and desktop hardware, network equipment, mobile devices, printers and peripherals.
• Create and manage user accounts and permissions within Active Directory.
• Install and update company approved software and operating systems
• Provide end user support and best practice use of Windows 11, IOS, Office 365 and other business applications.
• Provide entry level cybersecurity support, guidance and training.
• Build and foster relationships with internal employees, vendors and team members.
• Other duties as assigned.

Skills and Experience Requirements:

• Two plus years of related work experience.
• Knowledge of computer hardware and networking support.
• Experience with using and supporting Microsoft Operating Systems, Office 365 Applications, Active Directory and business applications.
• Excellent interpersonal and customer relations skills.

Benefits:

• Competitive salary.
• Paid Time Off and Holidays.
• Comprehensive Benefits Plans (Medical, Dental, Life, Vision, and Disability Insurance).
• 401(k) retirement plan with company match.

ALL Family of Companies

The ALL Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug-free environment. The ALL Family of Companies is the largest privately-owned crane rental and sales enterprise in North America, with 29 strategically located branches operating under the ALL, Central, Dawes, and Jeffers names - including specialized divisions for aerial lifts, boom trucks (ALT Sales), and parts. Since 1964, the ALL Family has been a leader in the lift industry - with market strengths that include commercial construction, roads & bridges, power generation, plants & processing, facility maintenance, and more. We're ALL you need ®

The ALL Family of Companies is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.