Robert Half is hiring: IT Support Specialist in Dallas

Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware.

POSITION: DESKTOP SUPPORT

LOCATION: DOWNTOWN DALLAS 5 DAYS ONSITE

DURATION: 12 MONTH CONTRACT

RATE: $27-$32/hr

RESPONSIBILITIES

• Provides end user support to internal staff
• Resolving hardware and software problems
• Install, configure, and troubleshoot software applications,
• Operating systems, and drivers on various devices
• Manage Office 365 accounts, troubleshoot email and collaboration tool issues,
• Perform regular system updates, patches, and antivirus scans to ensure security and performance

REQUIREMENTS

• Proven experience as a Desktop Support Technician or in a similar technical support role
• Office 365 administration and troubleshooting.
• Active Directory
• Operating systems (Windows, macOS) and software applications.
• Strong proficiency in setting up and imaging desktops, laptops
• Active Directory
• Hardware troubleshooting
• InTune
• Conference room technology support
• RingCentral Talk Desk