IT Support Technician Job at Harper, Rains, Knight & Company, P.A. in Ridgeland

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Overview

We’re seeking a reliable and skilled IT Support Technician to join our dynamic accounting team. This role is essential in maintaining smooth day-to-day IT operations and providing critical support to our staff across hardware, software, and network systems.

Overview

We’re seeking a reliable and skilled IT Support Technician to join our dynamic accounting team. This role is essential in maintaining smooth day-to-day IT operations and providing critical support to our staff across hardware, software, and network systems.

Key Responsibilities

• Provide first-level technical support for desktops, laptops, printers, and mobile devices
• Troubleshoot issues related to Windows OS, Microsoft 365, accounting software, and internal systems
• Maintain secure network operations and data backups
• Assist with onboarding/offboarding of employees and hardware/software setups
• Document incidents, solutions, and maintenance tasks accurately
  
  

• 2+ years of IT support or helpdesk experience
• Strong knowledge of Windows OS, Active Directory, and Office 365
• Familiarity with accounting software (e.g., QuickBooks, CCH, Thomson Reuters, etc.) is a plus
• Familiarity with virtual environments is a plus
• Excellent communication and problem-solving skills
• Strong people skills
• Ability to prioritize and manage multiple tasks efficiently
  
  

• Work with a professional, supportive team in a reputable CPA firm
• Competitive salary and benefits
• Opportunities for growth and ongoing training

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Information Technology

• Industries

  Accounting

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