Want to work just 15 days a month? Join the Versa Pak team today!
At Versa Pak, we manufacture custom plastic packaging for food and other consumer industries. Our company started in March 1986 as a small manufacturer, and continued growth led us to build our new manufacturing facility and warehouse at 500 Staeger Road, Celina, Ohio.
As we are known for our in-house promotions and advancement, a line operator is an entry-level position with the opportunity of a great career. We are also currently looking for high-output candidates offering higher pay. We have both full- and part-time positions available. Versa Pak has a 12-hour rotating schedule that allows for days off during the week!
We're Growing!
Versa Pak recently expanded our facility by an additional 56,000 square feet. We're currently hiring the best candidates for multiple positions for our growing company. Experience is desired, but we will provide training for the right candidate.
Apply Today
Location: Celina, OH
Job Id:170
# of Openings:1
We are looking for a detail-oriented and dependable IT Support Technician to act as the on-the-ground support for our Managed Service Provider (MSP) team. In this role, you will assist with basic technical support, perform routine IT tasks, and serve as the hands and eyes for remote engineers. This is an excellent opportunity for someone looking to grow their IT career in a supportive, fast-paced environment.
Key Responsibilities:
- Serve as on-site or remote hands for troubleshooting hardware and network issues at direction of senior technicians.
- Provide first-level support for end-users, including resolving common software, hardware, and connectivity issues.
- Assist with onboarding and offboarding tasks, such as setting up workstations, creating user accounts, and managing basic permissions.
- Perform routine checks and reporting (e.g., confirming backups ran, checking device status).
- Document issues and solutions in the ticketing system accurately.
- Communicate status updates and escalate issues when necessary.
- Support inventory tracking for IT hardware and peripherals.
- Follow and enforce basic IT and security best practices under supervision.
- 1–3 years of experience in IT support, help desk, or a related field (internships or part-time experience welcome).
- Basic understanding of Windows operating systems and Office 365.
- Familiarity with common IT tools and concepts (e.g., VPNs, printers, antivirus, file sharing).
- Good troubleshooting and communication skills.
- Willingness to learn and take direction from senior team members.
- Ability to work independently and manage time effectively.
- High school diploma or equivalent (Associate’s or certifications like CompTIA A+ or Network+ are a plus).
- Exposure to Active Directory or similar identity platforms.
- Experience using a help desk or ticketing system.
- Interest in growing into more advanced IT roles.
Benefits:
- Health, dental, vision, life, and other supplemental insurance
- Weekly incentive programs
- Paid vacation
- Updated competitive paid rates
- Immediate paid holidays
- Optional overtime
The flexibility, the hours, the camaraderie…we all collaborate and help each other out, from shipping to production to the office.
Dustin Widmark, Lead Setup
Versa Pak has been one of the most enjoyable places I’ve ever worked at. I enjoy the people that I work with, the job itself. I appreciate that whatever you put into it, you can get back out. That’s encouraging.
#J-18808-Ljbffr