IT Services Support Job at STAND 8 Technology Consulting in California
STAND 8 Technology Consulting, California, MO, United States, 65018
Overview
STAND 8 Technology Consulting is seeking a skilled IT Helpdesk Support Contractor to provide first- and second-level technical support at our North American facility. In this hands-on role, you'll troubleshoot desktop, mobile, and network issues, support A/V operations during on-site events, and deliver top-tier service for all end users.
Responsibilities
- Provide hardware/software support for Windows PCs, iPhones, and iPads.
- Troubleshoot network connectivity, printer installs, and system issues.
- Manage user accounts, passwords, and access per IT security policies.
- Support A/V setups for meetings and on-site events as needed.
- Maintain IT inventory and track assets using management tools.
- Deploy images, configure systems, and ensure end-user readiness.
- Collaborate with other IT teams to resolve complex technical issues.
Qualifications
- 4+ years of IT helpdesk or desktop support experience.
- Strong knowledge of Windows 10, Office 365, VPNs, and mobile device management (iOS).
- Familiar with imaging, remote support tools, and ticketing systems.
- Excellent communication, multitasking, and problem-solving skills.
Preferred
- A+ or MCSE certification.
- Experience with A/V support and conference room setups.
- Familiarity with Apple MacOS is a plus. Technical degree or equivalent training (CTS certification desired).
Additional Details
The base range for this contract position is $40.00-$45.00 per hour, depending on experience. Our pay ranges are determined by role, level, and location. This posting reflects the minimum and maximum target for new hires across all US locations. Individual pay is based on work location and factors including job-related skills, experience, and education or training. Qualified applicants with arrest or conviction records will be considered.
Benefits
- Medical coverage and Health Savings Account (HSA) through Anthem
- Dental/Vision/Various Ancillary coverages through Unum
- 401(k) retirement savings plan
- Company-paid Employee Assistance Program (EAP)
- Discount programs through ADP WorkforceNow
About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally, with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. We focus on the bleeding edge of technology and leverage automation, process, marketing, and over fifteen years of success to provide a world-class experience for our customers, partners, and employees. Our mission is to positively impact the world by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out www.stand8.io and reach out to explore opportunities to grow together. By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
Other
- Seniority level: Entry level
- Employment type: Contract
- Job function: Information Technology
- Industries: Desktop Computing Software Products