IT Support Technician Job at CMP Advanced Mechanical Solutions Ltd. in City of B

CMP-Advanced Mechanical Solutions LLC, Binghamton, New York, United States of America

Job Description

Posted Thursday, July 17, 2025 at 4:00 AM | Expires Monday, August 18, 2025 at 3:59 AM

Summary:

An IT Support Technician is responsible for providing support and maintenance to the company’s computers and electronic devices. It serves as the initial point of contact for troubleshooting hardware/software, PC and printers to improve productivity.

Responsibilities:

• Installation, configuration, and maintenance of desktops, laptops, and printers.
• Act as an initial contact for any technical issues such as hardware, software, PC, printers and cell phones.
• Provide phone and desk-side support while referring more complex problems to appropriate IT personnel
• Log the support calls using the appropriate software
• Assist in IT Department projects
• Supporting IT resources located in the manufacturing facility
• Performs other duties as assigned

Requirements:

• 1 year of IT experience or equivalent certificate or education equivalent.
• Minimum High School or GED certificate
• Efficient understanding of technology including hardware, data storage, operating systems, applications, peripheral devices.
• Ability to learn and comply with new processes and procedures.
• Must have excellent interpersonal skills as well as strong verbal and written communication skills
• Working knowledge of Microsoft operating systems as well as networking and electronic mail standards.
• Strong problem-solving skills.
• Experience with Microsoft Office software.

Physical Demands and Work Environment:

This position will work in a manufacturing setting with exposure to heavy equipment, machinery, and related noise levels.

Position will be primarily working in a sitting position for up to (6) plus hours per day. In occasions will be required to move throughout the facility. Must be capable of lifting 0-50lbs. in the proper ergonomic position.

CMP-Advanced Mechanical Solutions LLC, Binghamton, New York, United States of America