IT Support Technicians-Temp Job at MGM Transformer Co in Los Angeles

Description:

Location: On Site, Commerce, CA

Department: IT

Job Type: Temporary

Duration: Until October 31, with the possibility of extension based on project needs.

About the Company

Founded in 1974, MGM began as a dedicated transformer manufacturer and has grown to become the world’s largest independent producer in the category. Today, MGM delivers fully integrated power distribution solutions that combine deep engineering expertise, precision manufacturing, and responsive field services—all under one group. With nine satellite facilities across the United States and Mexico and over two million square feet of production space, MGM supports the entire power system lifecycle. Our solutions span the complete single-line diagram, from utility service entrance to rack-level distribution. Whether designing complex systems, building medium and low voltage switchgear, manufacturing transformers, integrating power skids and buildings, or servicing equipment in the field, MGM brings technical excellence and exceptional reliability to every project. We serve critical sectors such as datacenters, renewable energy, and high-demand commercial and industrial applications, where system uptime, safety, and scalability are non-negotiable. MGM simplifies complexity by offering a unified approach to power—backed by a commitment to empathic customer service, operational rigor, and a shared responsibility to deliver on the promise of our power infrastructure.

Job Summary

We are seeking a proactive and technically skilled Temporary IT Support Technician to assist our team with day-to-day IT operations. The ideal candidate will have hands-on experience in troubleshooting hardware and software issues, setting up workstations, and supporting users across various departments.

Key Responsibilities

• Set up and configure new computers and peripherals.
• Provide support for Windows operating systems and Microsoft Office Suite.
• Troubleshoot and resolve hardware issues including laptops, desktops, and printers.
• Install and configure business applications and drivers.
• Maintain accurate inventory records of IT equipment.
• Understand and support basic networking concepts including IP addressing, DNS, DHCP, and VPN.
• Utilize ticketing systems (e.g., Jira) to manage and track support requests.
• Communicate effectively with users to diagnose and resolve technical issues.

Requirements:

• 1-2 years of experience in IT support or a related role.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and interpersonal skills.
• Degree or certification in IT, Computer Science, or a related field.
• Familiarity with ticketing systems and basic networking principles.

Preferred Skills

• Experience in a manufacturing or industrial environment.
• Knowledge of IT asset management practices.
• Ability to prioritize tasks in a fast-paced setting.