DZYNE Technologies is hiring: IT Operations Specialist in Irvine
DZYNE Technologies, Irvine, CA, United States, 92713
Overview
DZYNE Technologies is leading the future of autonomous defense. Based in Irvine, California, we develop and manufacture advanced airborne and ground-based defense solutions deployed in over 50 countries. Backed by U.S. Government Programs of Record, our technologies are field-proven, scalable, and production-ready. We’re growing fast and looking for innovators ready to make an impact. At DZYNE, you’ll join a culture built on collaboration, integrity, and purpose. We celebrate wins, value diverse perspectives, and support every team member’s success. Ready to do work that matters? Join us.
Position
IT Operations Specialist
Location: Irvine, CA, full time onsite
Position Description
The IT Operations Specialist will provide front-line technical support to end-users, assist with daily IT operations, and help maintain DZYNE’s IT infrastructure. This role is ideal for someone with 3-5 years of IT or helpdesk experience who is eager to grow in systems administration and operations support. The candidate will work closely with senior IT staff to resolve technical issues, perform workstation and account setups, and contribute to maintaining a secure and reliable IT environment.
Required Skills
- Strong communication skills with a focus on customer service
- A strong interest in exploring and mastering new technologies
- Strong familiarity with basic IT troubleshooting practices
- Strong familiarity with basic helpdesk tasks, e.g., new user setup, workstation setup, password resets, and ticket triage
- Strong familiarity with Microsoft Windows 11 and Ubuntu Linux
- Strong familiarity with Microsoft 365, and the Microsoft Office suite
Preferred Skills/Qualifications
- At least 3 years’ experience working with multiple operating systems including Windows 11, Ubuntu Linux, and Red Hat Enterprise Linux (RHEL) in an enterprise environment
- At least 3 years’ experience administrating a Microsoft 365 GCC High environment, including end-user lifecycle management via Intune, and security incident response via Defender
- Familiarity with Atlassian Jira/Confluence administration, including Jira Service Desk
Education
Bachelor’s degree or relevant IT certifications preferred but not required, e.g., CompTIA A+, Network+, or Security+
Clearance Level Required
None (Must be U.S. Citizen)
Travel
None
Working Conditions
- Standard office environment with level 1 support provided both on site and remotely
- May require extended periods of sitting while working on a computer
- Ability to lift and move IT equipment such as monitors, desktops, and laptops (up to 50 lbs.)
- Work hours are standard business hours, with occasional after-hours support for system updates or critical issues
Physical Demands
- Prolonged periods of computer use
- Ability to safely lift and carry computer equipment and peripherals
- Regular walking, bending, and standing when installing or troubleshooting equipment
Other Requirements
It is an essential requirement for the person in this role to have a legal right to work in the United States and be eligible to obtain any required Export Authorization and DoD Clearance.
Salary
$50,000- $60,000
In addition to the annual salary, the position will be eligible for an annual bonus. The pay range for this job level is a general guideline only and not a guarantee of salary or annual bonus.
Benefits
Our benefits are DZYNE’d for your overall health and financial wellness. DZYNE provides comprehensive medical, dental, and vision plans, employee life and accidental death, and disability, with all premiums for our employees paid for by DZYNE Technologies. DZYNE provides paid time off and paid holidays. Additionally, DZYNE offers a 401K plan with an employer match.
DZYNE Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status. In addition to federal law requirements, DZYNE Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which our company has facilities. This policy applies to all terms and conditions of employment.