Partnerships for Dentists is hiring: Senior IT Specialist in Dallas

Overview

Job Title: Senior IT Specialist

Job Location: Dallas, TX, USA

Street Address: 16980 Dallas Parkway

Employment Type: Full-Time

Partnerships for Dentists is a DSO (dental service organization) and a sister company of Encore Enterprises, Inc., a diversified real estate company headquartered in Dallas, Texas, with over 600 corporate and project level employees, located throughout the United States. We are seeking a Senior IT Specialist to join our IT team, supporting 41 dental practices we partner with.

Position Overview We have a technical team supporting 41+ dental practices across multiple states in the US. This individual must live in Texas, in or around the DFW (Dallas Fort Worth) area. 25% of travel is required for projects. Our team supports and manages projects for servers, software, network, security and telecommunications. Room for growth with a great opportunity to gain a ton of experience in the IT healthcare field. This position is a hybrid remote position. Support responsibilities are balanced between our local team and various MSP (managed service providers).

Responsibilities

• Support projects for servers, software, network, security and telecommunications.

Qualifications

• 3+ Years of project management experience. Leading technical resources through hardware / network upgrades. VOIP conversions from one provider to another, port requests and dial plans.
• 3+ Years of server administration, procurement, ground up installation and configuration in an active directory environment. Physical and virtual.
• 3+ Years of networking administration experience. Firewall, access point, LAN, DHCP, DNS, VPN Tunneling, Dual WAN and network security best practices. Network cabling, troubleshooting punch down and racking experience a plus.
• 3+ Years of experience working with Dental Practice Management Software. Supporting products like Open Dental, Dentrix and / or Eaglesoft.
• 3+ Years of experience working with Dental Imaging and X-Ray Equipment, intra-oral cameras, scanners and intra-oral X-Ray devices. Cone Beam and Pano a plus.
• 3+ Years of experience working with Dental Imaging Software like: EzDent-i, Dexis and Eaglesoft.
• 3+ Years of experience working with Dental X-Ray Sensors like: VaTech, Dexis, KAVO, Schick, Clio.

Desired Skillsets

• Project Management
• Windows Server Support & Deployment
• Network Cabling, Design and Installation
• Troubleshoot problems reported by end users
• Microsoft OS Support, including Windows Workstation, Server and VMs
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Hardware and software procurement
• VoIP support, installation and configuration. Including dial plans and porting
• Asset management
• Data migrations
• Software conversions
• Citrix Hosted Workspace, VDA and Cloud Connector
• Cisco Meraki firewall and access points. Unifi managed switch and cloud key
• Change Management
• Incident Management
• Request Management
• Familiar with Audit Compliances like PCI, SOC1, SOC2, SOX, HIPAA and PHI
• Strong Communication skills
• Ability to work on complex technical issues with multiple teams
• Handle multiple tasks simultaneously, set priorities, schedule and meet deadlines

Job Type

• Full-time

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Supplemental Pay Types

• Bonus pay

Work Location

• Remote, Some on site at Dallas, TX office and Travel to remote offices

Experience Level

• Mid-Senior level

Industry

• Hospitals and Health Care

Note: This description keeps information focused on the role responsibilities and qualifications. Other postings or references present in the original are omitted to maintain clarity.