Backfill - IT Support Technician Job at F2Onsite in Dallas

Overview

Backfill - IT Support Technician at F2Onsite

Good general understanding of IT principles such as Networks, Hardware and Domains
Working knowledge of leading software packages such as MS Office and Lotus Notes
Good working knowledge of Windows 10/11 and related software and applications
Good experience in End User device hardware and software troubleshooting
Knowledge of mobile devices, in particular Blackberry and iPhones
Experience with building, configuring, replacing and troubleshooting EUC hardware components
Good Experience in Data Backup Techniques
Familiarity with virtual, MDM and VPN environments
Familiarity with Microsoft SCCM would be advantageous
CompTIA A+, MCP/MCSE are desirable certifications
DELL Certification desirable
Knowledge of ITIL and experience of working within an ITIL environment would be beneficial
Exceptional customer facing skills
Able to communicate clearly and effectively with end users
Logical and analytical approach to work
Accurate record keeping
Able to work unsupervised
Good timekeeper
Intense focus on quality work

Qualifications

• Working knowledge of MS Office and Lotus Notes
• Good working knowledge of Windows 10/11 and related software and applications
• Good experience in End User device hardware and software troubleshooting
• Knowledge of mobile devices, in particular Blackberry and iPhones
• Experience with building, configuring, replacing and troubleshooting EUC hardware components
• Good Experience in Data Backup Techniques
• Familiarity with virtual, MDM and VPN environments
• Familiarity with Microsoft SCCM would be advantageous
• CompTIA A+, MCP/MCSE are desirable certifications
• DELL Certification desirable
• Knowledge of ITIL and experience of working within an ITIL environment would be beneficial
• Exceptional customer facing skills
• Able to communicate clearly and effectively with end users
• Logical and analytical approach to work
• Accurate record keeping
• Able to work unsupervised
• Good timekeeper
• Intense focus on quality work

Seniority level

• Entry level

Employment type

• Contract

Job function

• Information Technology