Resolve Tech Solutions
Role: Scrum Master
Location: Irving, TX
5 days onsite.
KEY RESPONSIBILITIES AND DUTIES
Facilitate Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) across multiple Scrum teams.
Guide teams in Agile best practices, fostering continuous improvement, self-organization, and a culture of experimentation.
Collaborate with Product Owners to ensure well-defined backlogs, clear sprint goals, and alignment with business priorities.
Identify and remove blockers, escalate issues as needed, and ensure timely delivery of sprint commitments.
Promote cross-functional collaboration among teams, suppliers, architects, and engineers.
Help teams estimate and plan work effectively.
Track and report Agile metrics (velocity, burndown, team health) to drive transparency and continuous improvement.
Partner with Engineering Managers to align resources and ensure quality deliverables.
Act as a servant leader, coach, and mentor to Agile teams.
Champion Agile values and help the organization mature in its Agile journey.
Leverage AI-powered tools to automate administrative tasks, enhance team productivity, and provide actionable insights.
Support adoption of AI/ML workflows by facilitating Agile practices tailored to data science, model development, and deployment lifecycles.
Promote experimentation with AI-driven techniques for backlog refinement, sprint planning, and retrospectives.
MUST HAVE SPECIFIC KNOWLEDGE AND SKILLS
3-5 years of experience in the software development lifecycle (SDLC), with 4+ years as a Scrum Master supporting multiple teams.
Strong experience with Agile frameworks (Scrum, Kanban, SAFe) and Agile metrics.
Proficiency in Jira, Confluence, and other Agile project tracking tools.
Proven ability to lead Agile transformations and coach teams to higher maturity.
Excellent facilitation, communication, and problem-solving skills.
Strong understanding of product lifecycle management and software quality practices.
Experience using AI-enhanced tools for team collaboration, reporting, and decision-making.
ADDITIONAL SKILLS AND OTHER REQUIREMENTS
Certified Scrum Master (CSM, PSM, SAFe SM).
Bachelors degree in computer science or related field.
Familiarity with Git (GitLab), Jira, and Confluence.
Experience in the retail or e-commerce domain.
Familiarity with AI/ML concepts and development workflows, including the data science lifecycle, model training, deployment, and monitoring.
Experience in using AI-powered tools to automate administrative tasks, track metrics, and provide data-driven insights to the team.
Understanding of ethical AI practices and how they intersect with Agile values and team dynamics.