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Eataly

Café & Bar Store Manager- Eataly Caffé

Eataly, New York, New York, us, 10261

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Café & Bar Store Manager- Eataly Caffé

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Café & Bar Store Manager- Eataly Caffé

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Company Description Eataly, renowned as the world’s premier destination for authentic Italian cuisine, is excited to announce the opening of our first-ever Eataly Caffé, and we’re on the lookout for a dynamic Café & Bar Manager to lead this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new café. Are you ready to make your mark? Join us at Eataly Caffé!

Job Description The Cafe and Bar Manager is responsible for leading the team to meet all business objectives while consistently delivering outstanding service, overseeing all aspects of the Caffe in both back-of-house (BOH) and front-of-house (FOH) operations, as well as customer engagement areas.

Oversees daily operations to ensure that Eataly Caffe consistently meets standards for guest service, employee practices, financial performance, operational efficiency, and health and safety.

Engages with Caffe employees in a hands-on capacity to foster teamwork and operational excellence.

Motivates, inspires, and develops team through setting clear expectations and leading by example

Fulfills guest needs by actively taking a role in service operations such as barista, cashier, gelato, dining area maintenance, etc.

Ensures adherence to Food Safety and Quality standards, upholding all Department of Health (DOH) and company regulations.

Collaborates closely with the Director of Operations Eataly Caffe to develop, implement and monitor standard operating procedures

Manages labor, costs, inventory, regulatory compliance, pricing, and merchandising to optimize operational performance.

Employs a strong analytical approach to business management, utilizing financial reports, product metrics, and local business data.

Assists in team scheduling to maximize productivity and labor efficiency, making staffing decisions based on anticipated sales volume.

Actively recruits and trains Caffe team members in collaboration with HR and Talent Acquisition teams.

Acts as a brand ambassador for Eataly, representing the store to the community and guests

Performs other duties as assigned

Qualifications

2+ years of experience supervising a café or quick service operation

Experience and knowledge in coffee and coffee production

Excellent communication and team leadership skills

Outstanding analytical and problem-solving skills

Proficiency in Microsoft Office

Job Requirements

Ability to stand, bend, reach and be mobile for up to 4 hours

Ability to lift up to 20 lbs.

Ability to operate a commercial espresso machine

Food Handlers License and Serv-Safe Certification are a plus

The annual compensation for this role is $75,000 - $90,000

Additional Information Benefits and Perks

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match or RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

and more!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Hospitality

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