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Insomnia Cookies

Store Manager in Training (MIT)

Insomnia Cookies, Raleigh, North Carolina, United States, 27601

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Insomnia Cookies is actively hiring for a full-time hourly

Store Manager in Training (MIT)

at our

downtown Raleigh NC

store located on Fayetteville St. We are seeking hospitality-focused individuals eager to join our industry-leading, rapidly growing, and nationally recognized company! Our MIT perks & compensation:

Market competitive hourly compensation

Eligibility for end-of-period store bonus

Excellent comprehensive benefits starting 1st day of the month after 60 days of employment

$25.00 monthly cellphone stipend

Pet Insurance for your furry loved ones

10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness

Job stability with a rapidly growing and reputable company

Achievable growth and promotion opportunities

Work in a fun, exciting team environment

FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present

Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries

Lead onboarding and initial training for new hourly staff

Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence

Support Store Ops Manager with ordering, inventory control, and scheduling

Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.)

Ensure all team members excel in upselling and customer service

Desired skills/experience:

At least 2 years of supervisory experience in a restaurant or retail store

Experience conducting in-person interviews for hourly support staff

Experience with Point of Sale (POS) systems

Proficiency in MS Office, Word, and Applicant Tracking Systems

Availability to work a 4-5 day work week, including 1-2 mid-to-late shifts (Thurs-Sun)

Must be 18 years or older and legally eligible for employment in the U.S.

About us: Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Over 20 years later, our innovative bakery + delivery concept has become a cult brand loved for its warm, delicious cookies available all day and late into the night. With over 300 stores worldwide, our flagship in Philadelphia, and a growing shipping and gifting portfolio, we are revolutionizing the cookie game under the motto " Imagining What's Possible ".

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