Finseca
Coordinator, Member Learning and Communities
Finseca, Washington, District of Columbia, us, 20022
Coordinator, Member Learning and Communities
The Coordinator, Member Learning and Communities will be responsible for the overall organization and coordination of the department. This role provides first-line support to the member learning and communities department, including event speakers, member volunteers, learners, and community members. Specific responsibilities include: Coordinating schedules and calls with external clients and internal team members. Serving as the primary contact for external clients and event speakers. Collecting and managing presentations and materials from event speakers. Coordinating speaker rehearsals, on-site, and post-event activities. Managing contracts and documentation. Processing professional development orders. Submitting invoices via CRM system. Maintaining records. Executing digital event production, such as Zoom webinars. Managing customer relationships, including maintaining contact info, responding to inquiries, and handling complaints. Generating reports, preparing presentations, and capturing minutes from meetings. Qualifications include 3-5 years of experience in administration, community engagement, or professional development, along with strong communication, organizational, and customer service skills. Proficiency with CRM systems, Microsoft Office, website platforms, and social media is required, with a demonstrated ability to learn new technologies quickly. The role requires teamwork and the ability to manage under pressure. #J-18808-Ljbffr
The Coordinator, Member Learning and Communities will be responsible for the overall organization and coordination of the department. This role provides first-line support to the member learning and communities department, including event speakers, member volunteers, learners, and community members. Specific responsibilities include: Coordinating schedules and calls with external clients and internal team members. Serving as the primary contact for external clients and event speakers. Collecting and managing presentations and materials from event speakers. Coordinating speaker rehearsals, on-site, and post-event activities. Managing contracts and documentation. Processing professional development orders. Submitting invoices via CRM system. Maintaining records. Executing digital event production, such as Zoom webinars. Managing customer relationships, including maintaining contact info, responding to inquiries, and handling complaints. Generating reports, preparing presentations, and capturing minutes from meetings. Qualifications include 3-5 years of experience in administration, community engagement, or professional development, along with strong communication, organizational, and customer service skills. Proficiency with CRM systems, Microsoft Office, website platforms, and social media is required, with a demonstrated ability to learn new technologies quickly. The role requires teamwork and the ability to manage under pressure. #J-18808-Ljbffr