Medical receptionist Job at Hands on Therapy in Fairbanks

Salary: $19-21/hour depending on experience

Hands on Therapy is seeking an awesome Medical Office Receptionist for our outpatient pediatric therapy clinic in Fairbanks, Alaska. Previous medical office experience with insurance and billing is preferred. This is an hourly position, based on experience.
We offer full medical and vacation benefits for full time hours. Opportunity for growth, if qualified, and especially with HR, Healthcare admin, or business degrees.

We are a fun, energetic group with passion for serving kids with special needs. If you enjoy a busy, lively workplace, and can easily adapt to the unpredictable nature of life with children, then we want you on our team! As a Receptionist, you will be the first point of contact for our clinic, welcoming guests and greeting people who visit the business. Multitasking andstress management skillsare essential for this position.

To be successful as a Receptionist, you should have a pleasant personality and engage with others in a way that fosters positive and productive relationships

Responsibilities

• Greet and welcome patients and visitors as soon as they arrive at the office
  
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures, coffee/tea)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
  
• Update calendars and schedule appointments
• Arrange for patient travel, and prepare vouchers
  
• Collect payment
• Obtain referrals and authorizations
• Perform other clerical receptionist duties such as maintaining patient records, filing, scanning, photocopying, transcribing and faxing

Qualifications and skills

• High school degree; additional certification in Office Management is a plus
• Professional attitude and appearance
• Multitasking and time-management skills, with the ability to prioritize tasks
• Ability to work in high stimulus environment
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency with Microsoft Office applications and familiarity with other scheduling software
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Effective and enthusiastic verbal and written communicator
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Demonstrates empathy towards our patients concerns and exercises patience in challenging situations