Logo
Worldpay Group Plc

Director of Product Operations

Worldpay Group Plc, Cincinnati, Ohio, United States, 45208

Save Job

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.

What makes a Worldpayer ? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined , always staying open – winning and failing as one.

We’re looking for a

Director of

Product Operations

to join our new

Product Operations

team t o help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer . About the team WorldPay is undergoing a massive growth transformation and pivot to product-led growth. The Product Operations team is a highly visible, cross-functional, and strategic team, charged with transforming the Product organisation to enable this shift. About the role Worldpay is seeking a

Director of Product Operations

to join our Product Operations team. This hybrid role, based in our London office, will be pivotal in driving strategic initiatives and enhancing operational efficiencies within the organization. The ideal candidate will possess a strong background in project management, product operations, and analytics, with a proven ability to lead cross-functional teams and deliver innovative solutions to complex challenges. This person will report to and work closely with the VP of Product Operations and Special Projects. What you’ll own Lead Strategic Initiatives:

Drive the execution of high-impact projects that align with the strategic goals of the Product Operations team, utilising creative problem-solving skills to tackle complex challenges. Spearhead Cross-Functional Collaboration:

Work closely with various stakeholders, including product managers, engineers, strategy teams, marketing / GTM tea ms, and senior leadership, to ensure alignment , adoption, and effective communication throughout initiative lifecycles. Extracting insights

: Use customer feedback and in-product experiences to create actionable recommendations that influence product roadmaps. Streamlining operations

: Spearhead initiatives to streamline operations. Examples of Potential Projects Improving the early stages of our product development lifecycle (including engagement with commercial teams and clients) so we can derisk product investments and ensure full value is captured Designing and implementing a target state operating model and org structure for enhanced operational effectiveness in the Product org Use data-driven insights to influence strategic product roadmap decisions Deep dive in select product areas and improve the operating model across commercial, product, and engineering teams Where you’ll own it This role is hybrid and can either be based in our London Walbrook office, or our Cincinnati, Ohio office in the US What you bring Education:

Bachelor’s degree in Business Administration , Project Management, or related field; Master’s degree preferred Experience: 8 + years of total work experience with at least 4 y in product management or sales/customer/product operations required Proven track record of managing special projects from inception to completion Skills: Creative thinker with a knack for generating innovative ideas and solutions for seemingly intractable challenges Strong communicator capable of engaging effectively with stakeholders at varying levels of seniority across the organization Excellent analytical problem-solving skills with the ability to interpret complex data sets Self-starter and proactive Added bonus if you have: Management consulting , chief of staff, strategic BizOps in fintech , or strategic special projects background Worldpay perks - what we’ll bring for you We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect. A competitive salary and benefits. Time to support charities and give back to your community. Parental leave policy. Global recognition platform. Virgin Pulse access. Global employee assistance program. What makes a Worldpayer At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative

. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic

. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open.

Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer . Apply now to write the next chapter in your career. We can’t wait to hear from you. To find out more about working with us, find us on

LinkedIn

. Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. Explore the benefits we offer in the USA My Health We offer comprehensive medical coverage to protect and promote you and your family's health. We also offer telemedicine, dental, vision and options for health savings or flexible spending accounts. My Money To help you own your personal finances and prepare for retirement, we match 50% of the first 6% you contribute. My Lifestyle We offer Employee Assistance Programs to support through any changes that matter to you. My Family We support at every step of your family journey from fertility and family planning, adoption assistance, eight weeks of paid parental leave for all parents, and caregiver and child support. My Protection We pay short-term and long-term disability, and life insurance for you and your dependents. My Time Off We offer paid time off, holidays and sick days so you can rest, recharge, and spend time on what matters most. My Specialized Support We offer specialized support for complex medical conditions, such as healthcare navigation, second opinions, and cancer and diabetes management. Application steps Here's where we'll learn a little about you, why you want to join Worldpay, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too. Application Review Once you’ve submitted your application, Worldpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better. Interview with a Worldpayer This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Worldpayers. Offer and Onboarding The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Worldpayer. Like what you see? Here's some more opportunities we think you might like. Commercial and Sales Miami, Florida, United States Commercial and Sales Senior Relationship Manager - Public Sector Commercial and Sales Senior Relationship Manager - Public Sector Commercial and Sales Commercial and Sales Sales Executive Senior- Merchant Mid Market (CA, TX, Chicago, IL) Commercial and Sales Sales Executive Senior- Merchant Mid Market (CA, TX, Chicago, IL) Commercial and Sales Find your future role and become a Worldpayer Find your future role and become a Worldpayer #J-18808-Ljbffr